Beyond Omnichannel Marketing: Consumer Experience

The prefix omni- means of all places or in all things. Omnichannel describes the sort of sales that combines various methods of shopping that are now available to consumers, online, over the phone, and in a physical store. Omnichannel marketing is a client-centric approach to sales leads and customer engagement. With this approach, retailers

How to Do a Year-End Marketing Review

A year-end marketing review, or an end-of-year (EOY), is more than taking a quick glance at Google Analytics to look at year-over-year (YoY) website traffic or solely reporting on whether or not your business goals and your key performance indicators were met. In fact, it is the culmination of the team’s work and all of

KPIs and Metrics: How to Measure Digital Marketing Success

If you were asked to provide a digital marketing progress report, how do you think you would do? Would you even know what to do? Sure, there’s a chance that you could be doing a stellar job. However, in order to illustrate that success, you need to be able to showcase the numbers in order;