Responding to Online Reviews

Until recently, an unhappy customer was somewhat limited in their ability to express negative opinions about the company out loud. Since the arrival of popular review sites, it has become easier and more comfortable to listen to customers and respond to online reviews.

Posted by Omaha SEO Company | Posted in Customer Reviews, Digital Marketing, Reviews |

Mar 2015

5 Ways to Increase ECommerce Conversions

1. Offer better customer service. It is pretty common for e-commerce merchants to offer customer service solutions like live chat on their websites, but it is not enough to simply feature a live chat call-to-action (CTA) on the landing page. In fact, a recent Moxie Software survey reveals that 72 percent of respondents want brands

Google Trusted Stores: Introducing new features and simpler implementation

Hello, We recently introduced a set of improvements to the free Google Trusted Stores program that make it easier to apply and offer more benefits to boost shoppers’ confidence across the web.

Posted by Omaha SEO Company | Posted in Customer Reviews, Pay Per Click Marketing Advantages, SEO | Tags: Google Trusted Store |

Jan 2015

Get More Customer Reviews With These ECommerce Extensions

Since user-generated content (UGC) is seen as a more trusted source of information than content that brands create, Web retailers need to continue to learn how to harness UGC, reviews in particular, to improve conversion, customer lifetime value and other revenue-driven metrics. More specifically, today’s Internet merchants need a system in place for acquiring, managing